Terms & Conditions
Last Updated: January 2026
These Terms & Conditions (“Terms”) govern your access to and use of OptivMedia’s website and services. By using our website or engaging our services, you agree to these Terms, our Privacy Policy, and our Refund & Cancellation Policy.
1. Definitions
- “Company,” “we,” “us,” or “our” refers to OptivMedia.
- “User,” “you,” or “client” refers to any individual or entity using our website or services.
- “Services” include advertising, media planning, media buying, digital marketing, branding, consulting, and related services.
2. Scope of Services
Services are provided based on mutually agreed proposals, quotations, or written communication. Deliverables, timelines, and outcomes may vary depending on campaign scope, platforms, and market conditions.
OptivMedia does not guarantee specific performance results such as leads, sales, reach, or revenue.
3. Website Usage
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to systems or data
- Copy or misuse website content without permission
- Interfere with website security or operations
We may restrict or terminate access for misuse.
4. Intellectual Property
All website content, branding, visuals, text, and materials are the intellectual property of OptivMedia unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.
5. Client Responsibilities
Clients must:
- Provide accurate, lawful, and complete campaign information
- Ensure creatives and claims comply with applicable laws and platform policies
- Secure all rights, licenses, and approvals for advertising content
- Make payments as agreed
OptivMedia is not responsible for delays, rejections, or losses caused by incorrect or incomplete client inputs.
6. Payments and Billing
- All fees are payable as per the agreed proposal or invoice
- Payments are governed by our Refund & Cancellation Policy
- Delayed payments may lead to campaign suspension
- Media spends paid to third-party platforms are subject to their terms
7. Third-Party Platforms
Advertising campaigns may run on third-party platforms (TV channels, OTT platforms, publishers, digital networks). OptivMedia is not liable for:
- Platform policy changes
- Technical issues or downtime
- Content rejection
- Performance variations
8. Limitation of Liability
To the maximum extent permitted by law:
- OptivMedia is not liable for indirect or consequential damages
- Total liability shall not exceed the fees paid for the relevant service
9. Confidentiality
Both parties agree to keep confidential all non-public business, pricing, campaign, and strategic information, except where disclosure is required by law.
10. Termination
We may suspend or terminate services for:
- Breach of Terms
- Non-payment
- Legal or reputational risk
Refunds, if any, are governed strictly by the Refund & Cancellation Policy.
11. Governing Law
These Terms are governed by the laws of India. Courts in India shall have exclusive jurisdiction.
12. Contact
Phone: +91-8208330449
